Desert Elite Air Back

Privacy Policy

Last updated: April 27, 2026

Desert Elite Air ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect when you visit our website, request a quote, book a service, call us, or interact with our advertisements on Google, Facebook, Instagram, or other platforms — and how we use and protect that information.

Information We Collect

We may collect the following information:

  • Name, phone number, email address, and service address
  • Details about your HVAC system and the service you need
  • Communications you send us (calls, texts, form submissions)
  • Technical data: IP address, browser type, device, pages visited, referring URL, and ad click identifiers (e.g. gclid, fbclid)
  • Cookies and similar tracking technologies used by Google Ads, Google Analytics, Meta (Facebook) Pixel, and our booking provider

How We Use Your Information

  • To schedule, perform, and follow up on HVAC services
  • To respond to inquiries and send appointment confirmations
  • To send service reminders, special offers, and marketing communications (you can opt out at any time)
  • To measure and improve our advertising on Google and Meta
  • To improve our website, services, and customer experience
  • To comply with legal obligations

SMS / Text Message Consent

By providing your phone number and submitting a booking or contact form, you consent to receive calls and text messages (including SMS/MMS) from Desert Elite Air at the number provided, including via automated technology, regarding appointments, service updates, and promotional offers. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to unsubscribe at any time, or HELP for help.

Advertising & Analytics

We run advertising campaigns on Google Ads, Meta (Facebook & Instagram), and other platforms. These platforms use cookies, pixels, and conversion tracking to measure ad performance and deliver relevant ads. Information shared may include hashed contact data, page activity, and conversion events (such as form submissions or phone calls). You can manage your ad preferences at:

Sharing Your Information

We do not sell your personal information. We share data only with service providers that help us operate our business (booking platform, CRM, advertising and analytics platforms, payment processors) and when required by law.

Your Rights

Depending on your state of residence (including California under the CCPA/CPRA), you may have the right to access, correct, delete, or limit the use of your personal information, and to opt out of the sale or sharing of personal information for cross-context behavioral advertising. To exercise any of these rights, contact us using the information below.

Data Security

We use commercially reasonable safeguards to protect your information. No method of transmission over the internet is 100% secure, but we work to protect your data against unauthorized access.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.

Contact Us

Desert Elite Air
Phone: 760-784-1158

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